Terms of service
In accordance with the efforts to continuously improve the quality of business and the satisfaction of our customers and business partners, you can send us your complaints or opinions in writing to ACEX Ltd., Leskoškova cesta 9E, SI-1000 Ljubljana, Slovenia or to the e-mail address email@example.com.
Objection against an invoice
The deadline for objecting againts an invoice is 8 days from the date of the invoice. Objections are accepted in writing to the address ACEX Ltd., Leskoškova cesta 9E, SI-1000 Ljubljana, Slovenia. The undisputed part of the invoice must be settled despite the filing of an objection.
In the letter case, you state all key account data (subscriber data, account number), and disputed items. We will respond to your objection by mail, unless you indicate that you would like a response to your email address.
If you miss a payment, we'll send you a reminder. If you do not settle the due obligations, we will act in accordance with the law and charge you default interest. We reserve the right to recover the amount due in court, together with the statutory default interest and court costs.
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